SERVICE COORDINATOR 

 Location: Mount Gambier (Work at our Office, Remotely or Both)

 Hours: Casual & flexible – busy in peak season, quieter in winter

 Pay: Negotiable (ABN or Casual Employee)

We need a Service Coordinator to keep things running smoothly behind the scenes. If you're organised, tech-savvy, and can juggle scheduling, customer comms, and admin like a pro, this could be the role for you.

 The Job Includes:

• Scheduling jobs & optimising technician routes
• Keeping customers informed so everything runs smoothly
• Managing messages & handling customer enquiries
• Reviewing completed jobs & sending invoices
• Supporting our techs so they can focus on their work

 Not for you if:

• You need constant supervision or struggle with feedback
• You’re uncomfortable with technology (we use GorillaDesk & Birdeye)
• You want a rigid, predictable routine – pest control is seasonal!

 Ideal Candidate:

• Loves problem-solving & efficiency
• Can handle scheduling & multitasking like a boss
• Is a great communicator – both with customers & our team
• Works independently but knows when to ask for help

 HOW TO APPLY:

To receive the full position description & criteria, email sarah@spidermanse.com with the subject line “Service Coordinator PD Request.”

• Once you’ve read it, send a follow-up email with:
• A brief introduction about yourself & relevant experience
• How your skills match the job & candidate criteria
• Your availability & expected hourly rate

Only applications that follow these steps will be considered.

If you’re someone who loves keeping things organised and making sure everything runs smoothly, we’d love to hear from you!